Reference

Terms That Govern Your tk8 Account

These terms set out what you agree to when you open and use a tk8 account. Access and eligibility depend on your local law and the regions we currently serve — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredSubject to local lawOne account per person18 and over only
tk8 Terms That Govern Your tk8 Account
HOW WE OPERATE

How We Handle Your Account and Data

We keep your account data secure and only use it to operate your tk8 account, process payments through bKash, Nagad, or Rocket, and respond to your support requests. We do not sell your personal information to third parties.

Data Retention

We hold your account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold.

Payment Records

Transaction records for bKash, Nagad, and Rocket deposits and withdrawals are kept securely and are available to you through your account history at any time.

Account Security

Your account is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately and we will lock the account while we investigate.

Requesting Changes

To update your registered details or request account closure, contact support from your verified email. We process these requests in line with our data handling obligations.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries directly. We aim to respond to terms-related questions within one business day.

Live Chat Open the chat window from your account dashboard to reach us directly about a terms query or account concern.
Email Support Send your question to our support address from your registered email so we can verify your account and respond accurately.
Account Help Centre Log in and visit the Help section for written answers to common terms questions, account rules, and payment conditions.

Common Questions About These Terms

Straight answers to what people actually ask about their account terms and rights on tk8.

These terms apply to anyone who opens a tk8 account. Eligibility depends on your local law and the regions we currently serve, including Bangladesh.

We will always notify you through your registered account before any changes take effect. Continuing to use your account after that notice means you accept the updated terms.

Breaches such as holding multiple accounts or using automated tools can result in account suspension. We will contact you through your registered details before taking action where possible.

All deposits and withdrawals through bKash, Nagad, and Rocket are covered by these terms alongside the individual wallet provider's own terms and conditions.

Contact our support team from your registered email address. We will provide a summary of the personal data we hold on your account in line with applicable law.

If any clause is unenforceable under local law in your eligible region, that clause does not apply to you. The rest of the terms remain in full effect.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.